Privacy Policy

Last updated: May 10, 2026

Introduction

Silver Flux respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website silver-flux.com or engage our services.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information (email address, business address)
• Company name and role
• Information about your business processes and challenges
• Communication preferences
• Any other information you choose to provide

How We Collect Information

We collect information through:

• Contact forms on our website
• Email communications
• Service engagement and consulting activities
• Cookies and similar tracking technologies (see our Cookies Policy)

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Communicate with you about our services
• Improve our website and service offerings
• Analyze usage patterns and optimize user experience
• Comply with legal obligations
• Protect against fraudulent or illegal activity

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• With service providers who assist in our operations (under confidentiality agreements)
• To comply with legal obligations or respond to lawful requests
• To protect our rights, property, or safety, or that of others
• In connection with a business transfer or restructuring

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we securely delete or anonymize it.

Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal obligations)
• Withdraw consent for processing where applicable
• Lodge a complaint with the Office of the Australian Information Commissioner

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

International Data Transfers

Your information may be transferred to and processed in countries other than Australia. When we transfer information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Silver Flux
Level 14, 127 Creek Street
Brisbane QLD 4000, Australia
Email: [email protected]