GDPR Compliance

Last updated: May 10, 2026

Our Commitment to GDPR

Although Silver Flux is based in Australia, we recognize the importance of the General Data Protection Regulation (GDPR) for our European clients and website visitors. We are committed to protecting your personal data and respecting your privacy rights under GDPR.

Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Consent: You have given clear consent for us to process your personal data for specific purposes
• Contract: Processing is necessary for a contract we have with you or to take steps at your request before entering into a contract
• Legal obligation: Processing is necessary to comply with the law
• Legitimate interests: Processing is necessary for our legitimate interests or those of a third party, except where such interests are overridden by your rights and interests

Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the following rights:

Right to Access

You have the right to request copies of your personal data. We may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.

Right to Rectification

You have the right to request that we correct information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data, under certain conditions.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to Object to Processing

You have the right to object to our processing of your personal data, under certain conditions.

Right to Data Portability

You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

Right to Withdraw Consent

Where we rely on consent to process your personal data, you have the right to withdraw that consent at any time.

How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us at:

Email: [email protected]
Subject line: GDPR Data Request

We will respond to your request within one month. If your request is complex or we receive multiple requests, we may extend this period by two additional months, and we will inform you.

Data Protection Officer

For GDPR-related inquiries, you may contact our Data Protection Officer at:

Email: [email protected]

Data Transfers

When we transfer personal data from the EEA to countries outside the EEA that do not provide an adequate level of data protection, we implement appropriate safeguards such as:

• Standard Contractual Clauses approved by the European Commission
• Binding Corporate Rules
• Other legally approved transfer mechanisms

Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach, as required by GDPR.

Automated Decision Making and Profiling

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.

Complaints

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with a supervisory authority in the EEA country where you live, work, or where the alleged infringement occurred.

Children's Data

We do not knowingly collect or process personal data from individuals under 16 years of age. If you believe we have inadvertently collected such data, please contact us immediately.

Updates to This Policy

We may update this GDPR compliance statement from time to time. Any changes will be posted on this page with an updated revision date.

Contact Information

For any questions regarding GDPR compliance or to exercise your rights:

Silver Flux
Level 14, 127 Creek Street
Brisbane QLD 4000, Australia
Email: [email protected]